What You Need to Know About the iStore Power Bank Recall and How Victims Can Pursue Legal Action for Injuries and Property Damage

The U.S. Consumer Product Safety Commission (CPSC) has announced a recall of more than 8,500 iStore Magnetic Wireless Power Banks sold in the United States due to severe safety hazards. These portable charging devices, equipped with lithium-ion batteries, were sold between February 2023 and May 2025 for $46 to $65. They were widely available in airport vending machines, retail stores, and on iStore’s website.

The recall affects only model number IST-09991/W05, a compact unit measuring approximately 3-by-2 inches. According to the CPSC, the batteries inside the recalled power banks can overheat while charging, leading to potential fires, explosions, and burn injuries.

Three incidents have already been reported, including one involving a consumer who suffered a burn injury on their arm. Another incident resulted in approximately $15,000 in property damage.

The iStore recall is part of a larger trend, as similar products from Anker, Baseus, iWALK, and Casely have also been recalled for similar risks in recent months.

Why Lithium-Ion Batteries Pose Serious Safety Risks

Lithium-ion batteries have become standard in many consumer electronics, including smartphones, laptops, scooters, e-bikes, and portable chargers. While they are highly efficient and capable of holding a charge for extended periods, they also pose a known fire and explosion risk when they malfunction.

These batteries operate using flammable electrolytes and can enter a thermal runaway state when overheated or punctured. A chain reaction of heat generation can rapidly escalate, often resulting in fires or small explosions. This is especially dangerous in confined areas, such as airplane cabins, cars, or homes.

In the case of iStore’s recalled power banks, overheating occurred during the charging process. While the CPSC has not released a definitive technical explanation, defective internal circuitry or poor battery insulation are possible causes.

The Transportation Security Administration has reinforced restrictions on carrying lithium-ion batteries in checked luggage, and many airlines now ban use of portable chargers inside carry-on bags during flights.

Known Incidents and Reported Injuries

So far, the iStore recall has been linked to three serious incidents:

  • One user suffered a minor burn to the arm.
  • Two separate reports describe fires that resulted in property damage, including a home incident with losses totaling approximately $15,000.

Although these are the only documented cases in the recall notice, many incidents involving similar portable power banks go unreported or are not immediately traced back to the defective device.

Other companies facing similar issues include:

  • Anker: Over 1.1 million power banks recalled after 19 fire/explosion reports.
  • Baseus: 76 overheating complaints, four fires, and more than 70 swollen batteries.
  • iWALK: 15 incidents with 10 burn injuries.
  • Casely: More than 429,000 chargers recalled after 51 overheating complaints and six burns.

These repeated product failures raise concerns about manufacturing quality, product testing, and regulatory oversight in the portable charger market.

Instructions for Consumers Who Own the Recalled iStore Device

The CPSC has issued the following guidance for consumers:

  • Stop using the power bank immediately.
  • Write “recalled” and the current date on the front of the device with permanent marker.
  • Take two photos: one showing the marked front, and another showing the model number on the back.
  • Email both images to recall@istore.co.

Once received, the company will process a full refund. However, the CPSC has warned consumers not to dispose of these devices in the trash or regular recycling bins. Instead, they must be taken to a household hazardous waste facility that accepts lithium-ion products.

Failing to dispose of the batteries properly can pose environmental risks and spark fires in waste processing plants or landfills.

Who Is Liable for Injuries Caused by Defective Power Banks?

When a product causes harm due to a manufacturing or design defect, victims may pursue legal action under product liability law. In the case of the iStore recall, multiple legal theories may apply:

  • Manufacturing Defect: The device may have been improperly assembled, leading to internal battery malfunctions.
  • Design Defect: The overall design of the charger may be flawed, with inadequate insulation or thermal protection.
  • Failure to Warn: Consumers may not have been properly warned about the overheating risk.

Injured consumers can file lawsuits against the product manufacturer (iStore), its parent company (if applicable), and potentially third-party distributors or retailers if they failed to act responsibly after learning about the hazard.

Victims may seek compensation for:

  • Medical expenses
  • Pain and suffering
  • Lost wages
  • Property damage
  • Emotional distress

Why a Personal Injury Lawyer Is Critical After a Product Injury

Suffering an injury from a recalled product can quickly turn into a complicated situation. Insurance companies may attempt to minimize your claim, and large corporations often have legal teams working to deflect liability.

A personal injury attorney can help by:

  • Preserving evidence, including damaged devices
  • Coordinating with fire investigators and safety experts
  • Identifying all potentially liable parties
  • Handling communication with insurance adjusters
  • Building a case that accurately reflects the physical, financial, and emotional toll

Time is also critical. Statutes of limitation vary by state, and waiting too long to act may forfeit your right to pursue compensation.

Legal Help for Victims Nationwide

Parker Waichman LLP is actively investigating injury claims related to defective wireless power banks, including the iStore recall. Our law firm has a proven record representing victims harmed by defective consumer products.

Whether you’ve suffered a burn, property damage, or a more serious injury, we can help determine if you qualify for a claim. Our team works with engineers, medical professionals, and investigators to document liability and pursue justice on your behalf.

Contact Parker Waichman LLP For a Free Case Review

We represent clients in all 50 states and offer free consultations to evaluate your legal options.

You have the right to hold manufacturers accountable and seek full compensation for your injuries. If you or someone you care about was injured or sustained losses from an iStore power bank or any other defective charging device, legal help is available. Parker Waichman LLP is a nationally recognized personal injury law firm handling product liability cases across the country. Don’t wait, call 1-800-YOUR-LAWYER (1-800-968-7529) today for your free consultation.

SHARE:
Free Consultation

Parker Waichman LLP

Untitled(Required)

Parker Waichman Reviews

4.8 from 549 Reviews

Related Testimonials

Our law firm is ready to represent you in your injury case. We’ve helped many New York residents as well as those needing help nationwide. Contact our team for a free case consultation today.

We Have Many Locations To Serve You
Serving Mass Tort Clients Nationally

We have the experience and the skilled litigators to win your case. Contact us and speak with a real attorney who can help you.

Long Island - Nassau

Parker Waichman LLP

6 Harbor Park Drive

Port Washington, NY 11050

(516) 466-6500

Long Island – Suffolk

Parker Waichman LLP

201 Old Country Road – Suite 145

Melville, NY 11747

(631) 390-0800

New York City

Parker Waichman LLP

59 Maiden Lane, 6th Floor

New York, NY 10038

(212) 267-6700

Queens

Parker Waichman LLP

118-35 Queens Boulevard, Suite 400

Forest Hills, NY 11375

(718) 469-6900

Brooklyn

Parker Waichman LLP

300 Cadman Plaza West

One Pierrepont Plaza, 12th Floor

Brooklyn, NY 11201

(718) 554-8055

Florida

Parker Waichman LLP

27299 Riverview Center Boulevard, Suite 108

Bonita Springs, FL 34134

(239) 390-1000

New Jersey

Parker Waichman LLP

80 Main Street, Suite 265

West Orange, NJ 07052

(973) 323-3603
Nationwide Service

We handle mass torts cases nationwide. Please contact our office to learn more.