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A household power strip is something most people trust without thinking twice. We plug in computers, phone chargers, televisions, kitchen appliances, and home office equipment, assuming the product is built to handle everyday use safely. But when a power strip has a dangerous design defect, it can turn a normal routine into a life-threatening emergency.
In January 2026, HEZI HOME announced a recall involving HEZI brand power strips because the product can create a serious electrocution hazard. The reported concern is not minor. Electrocution can cause catastrophic injuries, including severe burns, cardiac arrest, permanent nerve damage, or death. Even a single unexpected shock can lead to falls, head trauma, or other secondary injuries.
If you purchased one of these recalled HEZI power strips online, it is important to take immediate steps to protect yourself and your household. It is also important to understand your rights, including refund rights through the recall process and potential legal options if a defect caused injuries or property damage.
This guide explains what is known about the recall, why this hazard is so serious, where the power strips were sold, what consumers should do right away, and what types of injury claims may apply if someone is harmed.
The recall involves HEZI-branded power strips sold online. The recalled products have key identifying features that consumers can look for:
These details matter because power strips often look similar across brands, and consumers may not remember the exact listing they purchased from an online marketplace. The metal enclosure is a major visual clue. Many power strips use plastic housings. When a metal housing is involved, proper grounding becomes even more critical.
According to the recall information, the hazard involves an ungrounded metal enclosure. That is a serious safety problem because the entire outer casing can potentially become energized.
In electrical products, grounding is one of the primary safety systems designed to prevent dangerous electrical current from traveling through a person’s body. If a device is properly grounded and something goes wrong internally, such as a wiring fault or insulation failure, the electricity is more likely to flow into the ground path instead of into the user.
When a power strip has an ungrounded metal enclosure, the outer housing can become a conductor. If the enclosure becomes energized and a person touches it, the electricity can travel through the body, potentially causing:
Electrical injuries are not always visible from the outside. Someone can suffer internal damage even when the skin appears normal. Electrical current can injure:
In addition, electrical shock incidents often cause secondary injuries, such as falling backward, striking the head, or dropping heavy equipment.
This is why regulators and manufacturers treat electrocution hazards as urgent, even when no injuries have been publicly reported yet.
The recall was announced with the following key information:
Even though no injuries were reported in the recall announcement, that does not mean injuries have not occurred. It may mean they were not reported to the company or were not included in the public recall summary.
The recalled HEZI power strips were sold online through multiple platforms, including:
The reported sales period was:
The approximate price range was:
Online marketplaces can create extra confusion for consumers because product listings may change, sellers may rotate, and order histories can be difficult to locate. If you believe you bought this product during that time window, it is worth checking your purchase history, order confirmations, or email receipts.
The recall information identifies:
Why does this matter? In many product injury cases, multiple parties may share legal responsibility, depending on how the product was made, marketed, imported, distributed, and sold. That can include:
When a dangerous electrical product enters homes, investigators often look at whether the product met U.S. safety expectations, whether warnings were adequate, and whether quality control or design decisions created an unreasonable risk.
If you own a HEZI brand power strip that matches the recall description, safety should come first.
The recall instructions are clear: stop using the power strip immediately. If it is plugged in, unplug it carefully. If you see signs of damage such as sparks, burning smells, scorch marks, or loose parts, do not touch it directly. Consider shutting off power at the breaker if you believe it may be unsafe to unplug.
Do not throw it away immediately if you may need it for:
Place it somewhere children and pets cannot access.
Take clear photos of:
If the power strip was involved in a shock event, take additional photos of the outlet location, the surrounding area, and anything that could help show how the incident happened.
Consumers are instructed to contact HEZI HOME for a full refund. The recall notice lists contact options, including a phone number, email, and online recall page access.
Even if symptoms seem mild, electrical exposure can cause delayed complications. Many people feel “fine” at first and then experience worsening symptoms hours later. A medical evaluation creates a health record that may also become important documentation if injuries are tied to a defective product.
Defective electrical products can cause more than a brief shock. A power strip defect can trigger injuries and losses such as:
Even when a recall focuses on electrocution risk, faulty electrical products can also be associated with:
When a product defect causes fire damage, the financial losses can escalate quickly, especially if smoke damage spreads throughout a home.
A recall is primarily a consumer safety action. It does not automatically compensate someone for:
A refund helps return the purchase price, but it does not address the real cost of an electrocution injury.
If someone was harmed, a product liability claim may focus on whether the power strip was defective in one or more ways, including:
A design defect claim may involve arguments that the product’s structure or electrical design created an unreasonable hazard, especially where a metal enclosure should have been properly grounded.
A manufacturing defect claim may apply if the product design was intended to be safe, but a mistake in production caused improper grounding or faulty assembly.
A failure-to-warn claim may apply if consumers were not adequately warned about the risks of the product, including how to safely use it or what conditions could create danger.
Depending on the facts, claims may also involve allegations of negligent design, negligent quality control, or misleading marketing.
If an injury occurred, preserving information early can matter. Useful evidence may include:
Even if you are unsure whether you will pursue a claim, preserving these items helps protect your options.
First, prioritize safety and health. Unplug the power strip if it can be done safely and stop using it immediately. Seek medical evaluation even if symptoms seem minor, because electrical shock can cause internal injury and delayed complications. Document the product, the outlet area, and any visible damage. If you have receipts or online order records, save them. If the shock happened at work, in a rental, or in a shared building, report it to the appropriate party so the incident is documented. A recall refund may be available, but a refund does not cover medical bills, missed work, or long-term injury. If your injuries are serious, you may want to learn whether a product liability claim is possible based on the defect and the harm caused.
Yes, it may still be possible. “No injuries reported” in a recall notice usually means none were included in the public recall summary at the time it was issued. It does not guarantee that no one was injured. If you were harmed, the key issues are whether the product was defective and whether the defect caused your injury or losses. Medical documentation, proof of purchase, and preserving the power strip can all be important. Each case depends on the facts, including the nature of the injury, how the product was used, and what evidence exists.
That depends on the injury and the applicable law, but damages in a product-related electrical injury claim may include medical expenses, future treatment costs, lost wages, loss of earning capacity, pain and suffering, and disability-related losses. In severe cases, damages may also involve scarring, long-term neurological symptoms, or life-care needs. If a defective power strip caused a fatal incident, families may pursue wrongful death claims, which can include funeral expenses and other legally recognized losses.
For the recall refund process, companies often require proof such as photos, purchase details, or other verification steps. For a legal claim, keeping the product is often important because it may be key evidence. If an injury occurred, avoid disposing of the power strip until you understand how it may affect your rights. If you are asked to send the product back, consider documenting it thoroughly first and saving communications. The best approach depends on the circumstances and the severity of harm.
If you or a loved one suffered an electrical shock, burn injury, fall injury, or other harm involving a recalled HEZI power strip, you may have legal options beyond a refund. Product-related electrocution cases can involve serious medical consequences and long-term financial impact, and accountability may extend beyond the purchase price of the product.
Parker Waichman LLP is a national personal injury law firm that represents individuals harmed by dangerous and defective consumer products. To discuss your situation confidentially and learn whether you may have a claim, call 1-800-YOUR-LAWYER (1-800-968-7529) for a free consultation. Regardless of your location or where your injury occurred, our nationwide product injury law firm is ready to assist you.
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